Events

Past Event

De-Escalation for Managers (Employee Assistance Program)

September 20, 2024
2:00 PM - 2:30 PM
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Webinar

To de-escalate, individuals are encouraged to use purposeful actions, verbal communications, and body language to calm a potentially critical situation. What does this look like?

This session will discuss the actionable behaviors individuals and teams can take to identify potential issues and work towards solutions.