Ask Human Resources

Ask HR

We are here to help. You will find answers throughout the website and in the Frequently Asked Questions

If you require further assistance or need to reach an HR representative, contact us based on your question:

I have questions about...

  • Hiring and personnel transactions (PAC)
  • HR policies and procedures
  • Job applications and employment
  • Paychecks and direct deposit
  • Personal data
  • Changes to personal information
  • Vacation and sick time
  • Tax information (W2s, 1042s)
  • General information
Submit a ticket to the HR Service Center:

Faculty & Staff


Phone: 212-851-2888

Office Hours:

  • Monday, Tuesday and Thursday 9:00 a.m. - 5:00 p.m.
  • Wednesday 9:30 a.m. - 5:00 p.m.
  • Friday 9:00 a.m. - 4:00 p.m.

HRSC representatives are available to help you.

HR Service Center

I have questions about...

  • Medical, dental, vision or prescription drug benefits
  • Benefits during leaves of absence
  • Retirement and/or retiree insurance
  • Retirement savings accounts (TIAA or Vanguard)
  • Tax savings accounts (FSAs, HSA, Transit/Parking Reimbursement)
  • Tuition
  • Well-being and life status changes
Contact the Benefits Service Center

Telephone:   212-851-7000

Secure Fax:  212-851-7025


Hours of Operation: 

Monday through Friday, 9:00 a.m. – 4:00 p.m. 

Mailing Address: 

622 W. 132nd Street, mail code 8703
Studebaker, 4th Floor
New York, NY 10027

Benefits Service Center


To verify employment of a current or recent University employee (2004 onward):

  • Call 1-800-367-5690; or
  • Visit
  • Columbia University Employer Code: 12529 

Learn more


You will receive a UnitedHealthCare ID card (covering medical, dental and vision benefits) approximately three weeks after enrolling.

Visit to download and print a card.