Employee Assistance Program

The Employee Assistance Program (EAP) is a network of free or discounted services to support your personal success and help with everyday challenges. TELUS Health One is Columbia's EAP provider.

Connect With Your EAP

Counseling & Support Services
Counseling & Support Services

All benefits-eligible employees and their household members can receive six free, confidential sessions per topic per user. 24/7, 365 days a year.

Call: 1-844-636-1260 (TTY: 711)

EAP Log In
EAP Log In

Use these credentials to access the TELUS Health One library of self-help tools, wellness resources, and care specialists.

Username: Columbia 
Password: eap

Podcasts Hub
Podcasts Hub

Explore expert advice on important topics from TELUS Health One specialists in the podcast series.

Listen as they share insights and guidance on issues that matter to employees.

Featured Resources

Work Well-Being
Work Well-Being

Through this program, you will learn some of the most important ways you can take care of your well-being at work, including practical skills and strategies to cope with challenges, work more effectively, reduce stress, and progress in your career.

Taking Care of Yourself
If you pay attention to your health and learn ways to handle stress, make time for exercise, eat right, get enough sleep, and do the things that make you feel your best, you’ll have more energy for work and life and be better prepared to handle whatever challenges come your way.

Managing Your Career
Managing your career is a lifelong process. At any stage of life, managing your career involves understanding what you want, maintaining your marketability, shaping your career path, and building a support network. If you do these things, you can gain a sense of control over your career in the long term, even if you experience occasional short-term setbacks or shifts in your work as a result of the changing business environment.

Financial Well-Being Toolkit
Financial well-being—often called financial wellness—is just as important as physical and mental health. This toolkit provides resources to help you manage your finances, handle setbacks, and work toward your financial goals, including budgeting, saving, debt management, and emergency preparedness.

TELUS Health Learning: Recorded Webinars
TELUS Health Learning: Recorded Webinars

Learn about a variety of topics in these recorded trainings covering mental health, wellbeing, and much more.

Understanding Loss and Moving Beyond (April 2025)
Sleep is essential for productivity, enhancing focus, positivity, memory, and health. Watch this webinar to explore circadian rhythms, the impacts of disruption, and practical strategies for achieving quality, restful sleep to remain alert and healthy.

Care for the Caregiver (March 2025)
This webinar offers guidance for caregivers, emphasizing the importance of self-care, especially for those balancing elder and childcare responsibilities. It’s ideal for current or future caregivers seeking practical insights.

Happiness: Learning from Positive Psychology (February 2025)
Explore strategies to enhance happiness through intentional activities, rooted in the principles of positive psychology and research on well-being.

Healthy Active Living (January 2025)
Discover the benefits of regular physical activity, the risks of inactivity, and actionable steps toward a healthier lifestyle through this comprehensive seminar.

View more TELUS Health One webinars.

More From Your EAP

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Legal Support

Free legal resources, consultations, and referrals to professional services.

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Heartbeat Newsletter

Subscribe to the TELUS Health Heartbeat newsletter for monthly updates on physical and mental well-being.

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Download the App

Download the TELUS Health One app for Android or Apple on your mobile device.

Well-Being Events

EAP Newsletters