Employee Assistance Program

The Employee Assistance Program (EAP) is a network of free or discounted services to support your personal success and help with everyday challenges. TELUS Health is Columbia's EAP provider.

EAP Log in
EAP Log in

Username: Columbia 
Password: eap

Access self-help tools, healthy living resources, and legal and referral services. 

CareNow Center
CareNow Center

1-844-636-1260 (TTY: 711)

Call to talk confidentially with a counselor or log in to use the chat and self-directed tools. Employees and their household members have six free sessions per topic with a certified counselor.

Crisis Hotlines
Crisis Hotlines

Suicide Prevention: 1-800-273-8255

Addiction Help: 1-877-846-7369

All calls are free, confidential, and open 24/7. 

Legal Support
Legal Support

Free legal resources, consultations, and referrals to professional services.

Heartbeat Hub
The Heartbeat Hub

Keep on top of your physical and mental health with monthly well-being news and information. 

Download the App
Download the App

Download the TELUS Health (formerly LifeWorks) app for Android or Apple on your mobile device.

Video Series

   

Find more episodes in the Video Toolkit.

News