Past Event

Having Challenging Conversations

November 13, 2018
9:30 AM - 12:30 PM
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Studebaker Building, 622 W. 132 St., New York, NY 10027 - Conference Room 469

Learn effective strategies for delivering constructive feedback and avoid common pitfalls when engaging in difficult conversations.

 Category: Interpersonal Skills & Communications

 Price: $90

Target audience: All Faculty, Managers, and Staff who are looking to better convey difficult messages in a way that increases understanding, acceptance and commitment.

By the end of this workshop, participants will learn how to:

  • Use a simple, yet effective communication framework to address a range of challenging dynamics
  • Transform your most intimidating situations into opportunities for building stronger relationships and improving outcomes
  • Diffuse hostility and relational stresses through effective communication
  • Increase learning through communication
  • Manage differences more effectively and productively

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