Register to Track the Status of your PTS & CTS Tuition Scholarship Application

January 24, 2025
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The following email was sent to a select group of users on Thursday, January 23.

Our Tuition Programs Team has received data from EBPA that shows you are not registered on the CU Tuition Tracking System, designed specifically for Officers of Columbia University to enhance your customer service experience.

We encourage you to register for the EBPA CU Tuition Tracking System. Registration requires your Columbia email address and password creation. The CU Tuition Tracking System provides online status updates on the processing of your application: In Progress, Pending, or Paid. Once your tuition scholarship benefit has been paid, an Explanation of Payment is available online or to be saved for your records.  

Frequently asked questions that EBPA Customer Service receives:

  1. Did you get my application?

Applications will be available for tracking 2-3 business days after they are submitted through CUBES.

  1. What’s the status of my application?

The EBPA CU Application Tracking System can confirm if it is In Process, Pending or Paid.

  1. When will the school receive payment?

Processing payment can take up to 15 business days during high volume periods. The provided estimated payment date may change if the application is deemed incomplete. Once paid, EBPA sends your PTS or CTS benefit payment to the school payment mailing address you provided on the itemized tuition bill or contract. Upon receipt, the school’s Finance or Bursar’s Office must process your PTS or CTS benefit.

Register to track the status of your application with EBPA 

If you have questions about your Tuition Programs benefits, please contact the Columbia Benefits at Service Center at [email protected], or call 212-851-7000 (9 a.m. - 4 p.m., Monday-Friday).