Past Event

Having Challenging Conversations

April 24, 2019
9:30 AM - 12:30 PM
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Studebaker Building, 622 W. 132 St., New York, NY 10027 - Conference Room 469

Course description: Learn effective strategies for delivering constructive feedback and avoid common pitfalls when engaging in difficult conversations.

Target audience: All Faculty, Managers, and Staff who are looking to better convey difficult messages in a way that increases understanding, acceptance, and commitment. 

Category: Interpersonal Skills & Communications

Price: $95.00

By the end of this workshop, participants will learn how to: 

  • Use a simple, yet effective communication framework to address a range of challenging dynamics 
  • Transform your most intimidating situations into opportunities for building stronger relationships and improving outcomes 
  • Diffuse hostility and relational stresses through effective communication 
  • Increase learning through communication 
  • Manage differences more effectively and productively

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