Retiree Contacts

Contact information for all carriers and providers of retiree benefits at Columbia University.

Carriers & Providers

Hours: 9 a.m - 4 p.m.
Telephone: 212-851-7000 
Secure Fax:  212-851-7025   
Email: [email protected]

615 West 131st Street
Mail Code 8703
Studebaker Building, 4th Floor
New York, NY 10027

Aetna
1-800-773-9326

Columbia University Dentists

Cigna

  • Questions related to Port/Conversion of life insurance: 800-423-1282

www.cigna.com

Long-Term Care Insurance

Genworth
1-800-416-3624
 

John Hancock
1-800-482-0022

 

UnitedHealthcare (Officers)
General:  1-800-232-9357
Behavioral Health: 1-888-265-9945

Sign in for a personalized view of your benefits at myuhc.com.

Empire BlueCross BlueShield* (Support Staff)
1-800-435-1385

* On January 1, 2024, the Empire BlueCross BlueShield (EBCBS) name will transition to Anthem Blue Cross and Blue Shield. This will not impact your coverage, access to care, or level of support. Learn more.

www.medicare.gov

877-267-2323

Medicare Rights Center
800-333-4114

OptumRx (Officers)
800-232-9357

Empire BlueCross BlueShield* (Support Staff)
1-800-435-1385

* On January 1, 2024, the Empire BlueCross BlueShield (EBCBS) name will transition to Anthem Blue Cross and Blue Shield. This will not impact your coverage, access to care, or level of support. Learn more.

TIAA 
1-800-842-2252
www.tiaa.org/columbia 

Vanguard

1-888-523-1188
columbia.vanguard-education.com/ekit

www.ssa.gov

800-772-1213

Flexible Spending Accounts

United Healthcare 
1-800-232-9357
myuhc.com

Health Savings Accounts

Optum Bank 
1-800-791-9361
www.optumbank.com

UnitedHealthcare 
1-800-638-3120
myuhc.com