Retiree Contacts

Contact information for all carriers and providers of retiree benefits at Columbia University.

Carriers & Providers

Hours: 9:00 a.m - 4:00 p.m.
Telephone: 212-851-7000 
Secure Fax:  212-851-7025   
Email: hrbenefits@columbia.edu 

615 West 131st Street
Mail code 8703
Studebaker Building, 4th Floor
New York, NY 10027

UnitedHealthcare (Officers)
General:  1-800-232-9357
Behavioral Health: 1-888-265-9945

columbia.welcometouhc.com/home 

myuhc.com 

Empire Blue Cross Blue Shield (Support Staff)
1-800-435-1385

 

OptumRx (Officers)
800-232-9357
 

Empire Blue Cross Blue Shield (Support Staff)
1-800-435-1385

Aetna
1-800-773-9326

Columbia University Dentist 

Flexible Spending Accounts

United Healthcare 
1-800-232-9357
myuhc.com

Health Savings Accounts

Optum Bank 
1-800-791-9361
www.optumbank.com

Health Advocate
866-799-2725
hr.columbia.edu/health-advocate

 

www.ssa.gov

800-772-1213

Cigna

  • Questions related to Port/Conversion of life insurance: 800-423-1282

www.cigna.com

Long-Term Care Insurance

Genworth
1-800-416-3624
www.genworth.com/columbia

John Hancock
1-800-964-3039
https://www.johnhancockinsurance.com/long-term-care/claims.aspx

 

www.medicare.gov

877-267-2323

TIAA 
1-800-842-2252
www.tiaa.org/columbia 

Vanguard

1-888-523-1188
columbia.vanguard-education.com/ekit

Medicare Rights Center
800-333-4114

UnitedHealthcare 
1-800-638-3120
myuhc.com